Authorization, connection state, profile information, or disconnect requests.
Midx support
Tell us where
the flow stopped.
For connection, publishing, privacy, deletion, or product questions, email Midx. Do not send passwords, access tokens, or private credentials.
support request
to contact@midx.app
include account · time · step · error
ready to send_Official contact
contact@midx.app
Include the affected Midx account, an approximate time, the step where the issue occurred, and a screenshot or error message if available.
Compatibility, account eligibility, unavailable settings, upload failures, or status.
Access, correction, deletion, data handling, or policy questions.
How Midx works, current limitations, or workspace feedback.
Common questions
Answers before you write.
No. Publishing begins only after you select a video, complete the available settings and required declarations, and press the final publish control.
Yes. Use Disconnect TikTok in the Midx account area. This revokes Midx access and removes the stored connection.
TikTok returns options available for the connected account. Eligibility, region, account status, content type, or platform policy can limit them.
No. File format, codec, duration, size, account eligibility, rate limits, rules, and processing errors can affect the result.
No. Midx is an independent creator tool and is not affiliated with, sponsored by, endorsed by, or operated by TikTok.